These Terms and Conditions govern the use of the website https://themilkyverse.com and the subscription services offered by Milkyverse Private Limited.
By accessing this website or completing a payment, you agree to be bound by these terms.
Nature of Business
- Milkyverse Private Limited operates on a subscription-only model for the supply and doorstep delivery of fresh milk and dairy products.
Subscription Services
- All services offered by Milkyverse Private Limited are recurring subscriptions.
- Customers must subscribe to receive regular deliveries.
- Subscription quantity, pause, or resume requests must be submitted before the daily cut-off time.
- Subscriptions remain active until paused or cancelled by the customer.
Pricing & Payments
- Subscription charges are billed in advance as per the selected billing cycle.
- All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
- Payments are processed via RBI-compliant third-party payment gateways.
- Milkyverse Private Limited does not store card, UPI, or bank account details.
Service Availability
- Subscriptions are subject to serviceability of the delivery location and operational feasibility.
Customer Responsibilities
- Customers must provide accurate delivery details.
- Empty milk bottles must be kept outside for collection during delivery.
Limitation of Liability
- Milkyverse Private Limited shall not be liable for delays or non-delivery due to circumstances beyond reasonable control.